Skip to content
RiverPointWeb & App

Artificial Intelligence

AI Chatbot Development

Chatbots grounded in your own content — answering accurately, and handing over to a human when they should.

The short version

The failure mode of a business chatbot is not rudeness, it is confidence. A bot that invents a price or a policy costs more than the support hours it saved.

We ground answers in your approved content, make the bot say it does not know, and put a clean handover to a human at every dead end.

What is included

Scope, plainly

Grounded answers

Responses drawn from your documents and approved content, with sources.

Handover

A clean escalation path to a human, with the conversation history attached.

Multi-channel

Website, WhatsApp, Instagram and Messenger from one set of logic.

Analytics

What people actually ask, and where the bot is failing them.

Typically built with

  • OpenAI
  • Claude
  • RAG
  • Vector search
  • WhatsApp Business API

Let’s talk about yours

Describe it in a paragraph. You will get a straight answer on scope, timeline and whether we are the right people for it.