Artificial Intelligence
AI Chatbot Development
Chatbots grounded in your own content — answering accurately, and handing over to a human when they should.
The short version
The failure mode of a business chatbot is not rudeness, it is confidence. A bot that invents a price or a policy costs more than the support hours it saved.
We ground answers in your approved content, make the bot say it does not know, and put a clean handover to a human at every dead end.
What is included
Scope, plainly.
- 01
Grounded answers
Responses drawn from your documents and approved content, with sources.
- 02
Handover
A clean escalation path to a human, with the conversation history attached.
- 03
Multi-channel
Website, WhatsApp, Instagram and Messenger from one set of logic.
- 04
Analytics
What people actually ask, and where the bot is failing them.
Typically built with
- OpenAI
- Claude
- RAG
- Vector search
- WhatsApp Business API
From our notes
Things that went wrong on real builds of this kind, and what it cost to find them.
Let’s talk about yours.
Describe it in a paragraph. You will get a straight answer on scope, timeline and whether we are the right people for it.